How It Works

1

Submit Your Request

Fill out our simple request form with your travel details and preferences.

Confirm your details and pay the search fee securely via Stripe. Your request is immediately assigned to an agent.

2

A real agent reviews your request.

If anything needs clarification, we'll contact you by email, WhatsApp, or phone to ensure the search starts with the right assumptions.

3

We manually search real award availability across relevant frequent-flyer programs.

We evaluate:

Most searches are completed within 5 hours.

4

When a suitable option is identified, we share:

You review the option and decide how to proceed.

Once a suitable award flight is identified, the applicable success fee will be charged.

5

Once a matching itinerary is found, the success fee applies, even if you choose not to book.

The only exception is if the option does not match preferences clearly stated in your original request.

After payment, we provide:

You always book directly with the airline using your own miles or points.

6

If selected, we continue monitoring your itinerary for:

If something improves, we notify you.